This page explains how jili casino collects, uses, stores, and protects the personal information of players in the Philippines. We are committed to keeping your data safe and being transparent about how it is handled at every step.
Last updated: January 2025. This policy applies to all registered and visiting users on jilicasino.app.
When you register an account on jili casino, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document as required under Philippine regulations. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos accurately and securely. When you use our platform — whether on mobile or desktop — we automatically collect certain technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and ensure the platform performs reliably for all Filipino players. We do not collect any information beyond what is reasonably necessary for the purposes described in this policy, and we do not request sensitive personal data such as your medical history or political affiliations.
The personal information you provide is used primarily to create and manage your account, process transactions, and deliver the services available on the platform including slot games, live casino, fish games, and promotions. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential to your use of the platform and cannot be opted out of while your account remains active. Your identity and payment information is used to comply with applicable Philippine anti-money laundering regulations and to fulfil our Know Your Customer obligations, which protect both you and the platform from fraudulent activity. We may use aggregated, anonymised data about how players interact with the platform to improve our game offerings, page performance, and overall user experience — this data cannot be used to identify any individual player. If you have opted in to receive promotional communications, we may use your email address or mobile number to inform you about new offers, bonuses, and platform updates relevant to Filipino players; you may withdraw this consent at any time by contacting our support team. We do not use your personal information to make automated decisions that produce legal or similarly significant effects on you without human review.
Jili casino does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — this is an absolute commitment we make to every Filipino player on the platform. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers; these parties are contractually bound to handle your data only for the specific purpose for which it was shared and in accordance with applicable data protection standards. In certain circumstances, we are legally required to disclose personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies — for example, in response to a valid court order, subpoena, or regulatory investigation. If the platform undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, provided that the same level of data protection is maintained and you are notified of the change in advance where possible. We will never disclose your personal information to any party in a manner that is inconsistent with this privacy policy without first obtaining your explicit consent, except where disclosure is required by law.
All personal data collected by jili casino is stored on secure servers using industry-standard encryption protocols to protect it from unauthorised access, alteration, disclosure, or destruction. Access to your personal information within our organisation is strictly limited to personnel who require it to perform their job functions, and all such personnel are bound by confidentiality obligations. We implement technical and organisational security measures including firewalls, secure socket layer (SSL) encryption for data in transit, and regular security audits to maintain the integrity of our systems. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security against all possible threats; in the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with applicable law. Your personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by Philippine regulatory and legal obligations; once the retention period has expired, your data is securely deleted or anonymised. You may request information about how long specific categories of your data are retained by contacting our support team through the FAQ page.
As a player based in the Philippines, you have the right to access the personal information we hold about you at any time by submitting a request through our support channel. You also have the right to request correction of any inaccurate or incomplete personal data associated with your account, and we will process such requests promptly. If you wish to have your personal data deleted, you may submit a deletion request; please note that we may be required to retain certain information for a minimum period under Philippine law, and deletion requests will be processed subject to these legal obligations. You have the right to withdraw your consent to receive promotional communications at any time, and doing so will not affect the lawfulness of any processing carried out before your withdrawal. If you believe that your data has been handled in a manner that violates this policy or applicable Philippine data protection law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. All data rights requests should be submitted through the support channel accessible via the FAQ page, and we will respond within a reasonable timeframe in accordance with applicable regulations.
This privacy policy may be updated from time to time to reflect changes in our data practices, platform operations, or applicable Philippine privacy regulations. When material changes are made, we will notify registered players through the platform's standard communication channels and publish the updated policy on this page with a revised effective date. We encourage all Filipino players to review this page periodically so that you remain informed about how your personal information is being protected. Continued use of the platform after any update to this policy constitutes your acceptance of the revised terms. If you have any questions about this privacy policy or how your data is handled, please visit the FAQ page for detailed guidance, or contact our support team directly. Your trust is important to us, and we are committed to maintaining the highest standards of data privacy for every player on jili casino.
Key commitments we make to every Filipino player on the platform.
Your personal information is never sold, rented, or traded to any third party for commercial purposes. We share data only with service providers who are contractually bound to protect it, and only for the specific purpose of operating the platform for Filipino players.
All data transmitted between your device and our servers is protected by SSL encryption. Stored data is secured using industry-standard protocols, and access within our organisation is strictly limited to authorised personnel with a legitimate need.
Filipino players can request access to, correction of, or deletion of their personal data at any time. You can also withdraw consent for promotional communications without affecting your account access. Submit requests through the FAQ page or our support channel.
Our data practices are aligned with applicable Philippine privacy regulations. We cooperate with the National Privacy Commission and relevant authorities as required by law, and we notify players promptly in the event of any data breach that may affect their rights.
We retain your personal data only for as long as your account is active and for the minimum period required by Philippine law after closure. Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked to you.
If you have opted in to receive promotional messages about bonuses and platform updates, you can withdraw that consent at any time by contacting our support team. Opting out of marketing communications will not affect your ability to use the platform or access your account.
If you have questions about how jili casino handles your personal data, the FAQ page covers the most common concerns from Filipino players in clear, plain Philippine English. You can also create a free account and explore the platform at your own pace.